If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 30 days of receipt. Returned items should be in resalable condition and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt. Alternatively, if preferred, we will exchange the item.
- Goods will only be accepted for return if they are dispatched within 30 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
- Piece-meal kit returns are possible.
- Please email firstname.lastname@example.org before sending us a returned item!